Shipping policy
Shipping Policy – Namarose
We’re so excited for you to receive your Namarose goodies!
Here’s everything you need to know about how your order gets to you:
Processing Time
We process all orders within 1–3 business days.
You’ll receive a tracking number by email as soon as your order ships.
Delivery Time
Shipping usually takes 7–15 business days within the EU.
If you ordered different items, they may arrive in separate packages.
Delays
Sometimes shipping can take a little longer due to customs, holidays, or weather.
We truly appreciate your patience and understanding.
If your order hasn’t arrived after 60 days, please contact us at namarose725@gmail.com,
and we’ll make it right.
Returns & Refunds
For returns, refunds, or issues with your order, please see our
Return & Refund Policy.
We do not require items to be sent back, but we may ask for photo or video evidence
to process your request.